Want to learn more about the Socksmith Rewards Program? We've compiled some FAQs below, to help you maximize your shopping experience with us.
HOW IT WORKS
STEP 1: JOIN PROGRAM
Log in to your pre-existing Socksmith account or create a new one here. You'll get 50 points for having or creating an account right away.
Question: If I already had an account before the Rewards Program started, do I still get the 50 bonus points?
Answer: Yes. All pre-existing accounts were credited with 50 points when we launched the program. You can see your points balance here.
Question: If I have shopped with Socksmith before and created an account, do I need a different account for your Rewards Program?
Answer: No! Our Rewards Program uses the same log-in information you've previously created.
STEP 2: EARN POINTS
Start your shopping (the fun part), Check out and see the points you've earned. To do this, click here and go to "My Rewards."
Top tip: Sometimes it can take a few seconds for your points balance to populate.
Question: Ahh man. I completed a purchase without logging in. Have I missed out on earning my points?
Answer: No! Don't worry; if you shop and checkout without logging in, you will still earn points on your purchase, and your account will reflect this the next time you log in! Just be sure to use the same email address. Any purchase after June 1, 2020, will be eligible for earning points (even logged out).
Question: How many points do I earn?
Answer: For every $1 you spend, you'll earn 1 point.
Question: I have a sock subscription. Do I earn points on that?
Answer: Yes, absolutely.
Question: Do I earn points on shipping fees?
Answer: Nice try, but no. All points are earned before tax and shipping.
STEP 3: REDEEM POINTS
YUUUSSSSS—you did it! When you go to your account and "My Rewards," you'll see the balance of your hard-earned points. Watch the walk-thru below to see how this works on our website.
You may start to redeem points when you've collected at least 100. You must be logged in to your account to do this.
Redeeming a code on desktop:
Redeeming a code on mobile:
Question: Do my points expire?
Answer: Yes, your points will expire after one year of inactivity.
To remain "active" you must complete one of the below actions:
- Make a purchase
- Refer a friend
- Complete a referral
- Redeem points
Question: Can I redeem my points on my sock subscription?
Answer: No, unfortunately not. As we use a third party for our Sock of the Month Club, we cannot integrate our point redemption system.
Question: Can I combine using my points with another discount code?
Answer: No, sorry. If you have a discount code, we recommend saving your points for a future purchase.
MORE WAYS TO EARN
LEAVE AN HONEST BUT FAIR REVIEW
Please wait for your review request via an automated email. You will not collect points on reviews that are not completed through the automatic review request. You will receive your email approximately three weeks after placing your order.
GIVE US A FOLLOW
To credit your points to your account, you must follow us @Socksmith via this link.
CELEBRATE YOURSELF WITH A NEW PAIR OF SOCKS
For points to be credited to your account, you must complete your birth date here.
GO WILD AND SPEND $100 ON...SOCKS?
As an extra bonus, when you spend $100, you'll get 200 points credited to your account! That's $10 off your next purchase!
BECOME A VIP
When you spend $200 or more, you'll enter our VIP Tier. From here on out, for every $1 you spend, you'll earn 2 points instead of 1. You're also eligible for the following:
Free USPS shipping with no minimum spend
Early access to sales
Exclusive offers
As a special thank you for being such a valued customer, you'll receive an email with an extra 25% off coupon code. The video tutorial below shows you just how to do this!
Redeeming a code on desktop:
Redeeming a code on mobile:
Question: How long will I be a VIP?
Answer:
When joining VIP status, your benefits will expire after one year. You must spend $200/year to be eligible for VIP benefits. Your $200 spend will be calculated after any points have been redeemed.
No Comments
Post Comment