Socksmith.com Shipping Information

Overview

All domestic orders are shipped out Monday through Friday via USPS, excluding bank holidays and all major holidays.

International orders are also shipped out Monday through Friday. International orders are first shipped to a facility in Bell, California, and from there distributed on to their final destination. This allows us to prove excellent tracking information including an update once the package has reached customs.

We do also ship to APO/FPO addresses; orders shipped to PO Boxes are sent via USPS Priority Mail only.

Please, please make sure to include any apartment, building, or suite number with your address if applicable. Any missing information from your address will effect delivery times and in some cases may cause your package to be returned to our office. In these cases, we will attempt to contact you for a different address and will make one more attempt to mail your package without charging for shipping.

Domestic Orders

1. Most orders will ship within two business days. If your order is placed after 2pm Pacific Standard Time on a Friday afternoon your order will be shipped out Monday. However, please allow for up to 48 hours for order processing during the holiday season.

2. Orders are shipped out Monday through Friday with the exception of all bank holidays.

3. Delivery time is guaranteed as of the time of shipment notification, not the time of order placement.

4. It is important that you include your email address during check out if you would like to receive a tracking number to be able to keep an eye on your package while it is en route.

5. Orders can be tracked at USPS.com with the tracking number provided your in shipping confirmation email.

    Shipping Selections

  • Free Shipping on orders over $40
  • First Class Mail = 7-10 business days
  • Priority Mail = 2-3 business days
  • Fed Ex Standard Overnight = generally before 8pm the next day depending on the zip code of the final destination.

    Free Shipping

  • All orders over $40 are automatically free shipping.
  • Free shipping is automatically First Class Mail.
  • Domestic only.
  • The option to upgrade to Priority or FedEx Standard Overnight shipping for full price during check out to ensure a faster delivery is also offered.


    • First Class and Priority Mail is guaranteed by USPS and delivery times do sometimes vary. The business days listed are just an estimate and can be affected by anything from bad weather along the route to the final destination to bank holidays.
    • USPS is scheduled to pick up on a daily basis between 3pm-and 4pm. If your order is placed on a Monday evening, it will be picked up Tuesday afternoon, with the first update associated with the tracking number most likely visible on Wednesday morning.
    • FedEx Standard Overnight shipping cannot be mailed to a PO Box.

    • All FedEx Standard Overnight orders must be placed before 12pm Pacific Standard time to go out same day. Any orders placed after this time will be subject to next day shipping.


    International Orders

    1. Please, please be sure to include the state/province in addition to the city in your address form, even if it is not necessary for delivery in the country your socks are being delivered to; it will help exponentially with delivery time and accuracy.

    2. International orders take between 3-5 weeks to arrive depending on any number of variables including customs procedures along the way to delayed flights due to storms when heading overseas. Delivery time will vary!

    3. Any international orders being shipped to a PO Box must include a phone number.

    4. It is important that you include your email address during check out if you would like to receive a tracking number to be able to keep an eye on your package while it is en route.

    5. Orders can be tracked at APC Postal Logistics Website with the tracking number provided in your shipping confirmation email.

      Shipping Selections

    • International shipping is determined by the weight of your order.
    •                         -$10.95 = Orders under 6 ounces

                              -$20.95 = Orders over 7 ounces and over

    • International orders do not qualify for free shipping.


    • Socksmith.com covers all the basic customs fee’s for international orders, however, we do not guarantee that the country of delivery will not have extra fee’s based on local practices. Each city and country have different fee’s based on local laws that may include clothing import taxes that Socksmith.com is not responsible for.
    • International orders are first shipped to a facility in Bell, California, and from there distributed on to their final destination. This allows us to prove excellent tracking information including an update once the package has reached customs.


    • Order and Shipment Notifications

      Order placement emails and shipment notification emails may take up to 2 hours to appear and have been known to sneak into the spam folder of email inboxes in the past.

      Never fear! If you have received a message from Socksmith.com with an order number on the website itself, your order has been placed.

      We are also always more than happy to triple verify this confirmation via our Contact Page; please include any information you may have, such as first and last name, date, or order number to assist us in locating your order efficiently.